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» Where is
your office located?
GIA has two
office locations
1) 3635 S. Clyde Morris Blvd., Suite 100,
Port Orange, Florida 32129
2) 305 Clyde Morris Blvd., Suite 270,
Ormond Beach, Florida 32174.
Detailed
directions and a map can be found on this website.
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» How can I
best prepare for my office visit?
If you are a new
patient to our office, you will be asked to provide us with your
demographic and health history. These forms will be mailed to you
prior to your scheduled visit, however, you may wish to print the
forms from this website, complete them and bring them with you the
day of your appointment. Also, please be sure to bring all
current medications or a list of medications with you. If you
have an HMO insurance, you will need to obtain the necessary
referral from your family physician prior to your appointment.
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» Do I need an
authorization/referral?
All patients who
are members of a health plan requiring prior
authorization/referral are responsible for obtaining the
authorization prior to their appointment. If you have further
questions, please call Member Services of your health plan, or you
may contact our billing department at (386) 788-1242.
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» What happens
if I develop nausea or vomiting while taking the laxative
preparation?
If you develop
nausea or vomiting while taking the laxative preparation, stop the
preparation process for an hour. Then, try to pick up where you
left off. If you are unable to complete the process, let our staff
know. Your test may need to be rescheduled if you are unable to
complete the preparation. During the day call our office. After
hours, one of our physicians are available to help. If you develop
severe abdominal pain during the preparation, stop and call our
office.
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» Do I have to
drink all of the laxative preparation solution?
Yes. To obtain an
accurate and optimal examination of your digestive tract the
instructions to clean your digestive tract should be followed.
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» How do I
receive results from my procedure/test?
The results of
your procedure are immediate. After the procedure, your physician
will review the results with you. With your approval, if you
received Monitored Anesthesia Care (MAC) during the procedure, we
would like a family member present to act as a second pair of ears
when the physician reviews the findings and recommendations with
you.
If a biopsy was
obtained, the results will be available to you 7-10 days after the
procedure. You should receive a call from one of our nurses with
your results, however, if you do not, please contact our office.
Other tests or
lab work will also be available to you usually within 5-7 days
after the test or lab work has been performed.
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» Why did I
get more than one bill for the procedure I had?
The patient will
receive several separate bills for a procedure. These bills
include, but are not limited to: a facility fee, a physician fee,
a pathology fee, and an anesthesia fee. Please call our billing
department at (386) 788-1242 if you have questions regarding your
bill.
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» Why can’t I
drive home?
After the
administration of anesthesia sedation, you will not be able to
safely drive your car. It is our policy that someone must
accompany you home following a procedure.
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» How can I
get my prescriptions refilled?
We recommend that
you contact your pharmacy to request a prescription refill. Your
pharmacy will then contact our office to request additional
refills for your prescription. Please allow up to 48 hours to
process your request for a prescription refill.
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